Account & Data Deletion

Anyone can create a ShowReady OS account, but an actual chapter role (advisor, student, or family member) requires approval from your chapter's advisor or district admin. You can delete your own account directly in the app -- no request or wait required.

Delete your own account

Sign in, open Account settings from the menu in the top right, and use Delete my account under Danger zone. You'll be asked to type your email address to confirm, since this can't be undone. Deletion happens immediately.

Requesting deletion for someone else

A student who can't access their account, or a family member requesting on a student's behalf, can ask their chapter advisor to remove the account, or email us directly at support@showreadyos.com from the email address on the account, with the subject line "Account Deletion Request." We verify the request before processing it, which typically takes a few business days.

What gets deleted

Deleting your account removes your profile, login credentials, your messages, every role/membership you hold, and any device push-notification tokens associated with it. If you're a student, your roster record (project history, tasks, expenses, show results, and so on) stays with your chapter as part of its program records, the same way a paper logbook or spreadsheet would -- but it's no longer linked to a login, so no one can sign in as you or see it as “your” account anymore. If you'd like that roster record removed too, say so in your request and we'll pass it to your chapter advisor or district administrator, who can remove it directly.

Your animal's weight history stays with the animal record regardless, for the same reason -- it's part of the animal's project history, not tied to any one person's login.

Questions

For anything else about your data, see our Privacy Policy or reach out through our contact page.